At Autonex, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions of shipping for all products purchased on our website.

1. Shipping Locations

We currently ship within India. If you reside outside our serviceable areas, please contact us at autonex360@gmail.com for assistance.

2. Shipping Charges

• Standard shipping charges apply based on the destination and order weight/volume.
• Shipping fees, if applicable, will be displayed at checkout before payment confirmation.

3. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

4. Estimated Delivery Time

• Standard delivery: [5–7 business days].
• Express delivery: [1–3 business days] (if applicable and selected at checkout).
• Delivery times may vary based on the location and courier service availability.

5. Tracking Your Order

Once your order is dispatched, you will receive an email or SMS with a tracking number. You can track your shipment through Courier Partner.

6. Undeliverable Packages

If an order is returned to us due to an incorrect address, failure to accept delivery, or any other reason, we will contact you to arrange re-delivery. Additional shipping fees may apply.

7. Damaged or Missing Products

If your order arrives damaged or incomplete:

• Please contact us within [48 hours] of delivery with your order details and photos of the damaged item(s).
• We will investigate and arrange a replacement as per our Return Policy.

8. International Shipping (If applicable)

• Duties, taxes, and customs fees for international shipments are the responsibility of the buyer.
• Delivery times may be extended due to customs processing.

9. Customer Support

For any shipping-related inquiries, please contact us at:
Email: autonex360@gmail.com
Phone: 9270078440 / 8483070139
Hours: Monday to Saturday, 9 AM – 6 PM

Note: Autonex reserves the right to modify this Shipping Policy at any time without prior notice. Please review this page periodically for updates.